Lens Link
Lens Link

Seller guide

Fulfill orders with a consistent shipping workflow.

These instructions mirror the current seller shipping flow in the mobile app and form the basis for the website’s fulfillment experience.

1

Package the order

Wrap the eyewear securely with bubble wrap and place it in the provided box so the frame stays protected in transit.

2

Attach the shipping label

Print the label, tape it securely to the package, and confirm every barcode and address line is unobstructed.

3

Drop off with the carrier

Take the package to the carrier listed on the label, whether that is UPS, USPS, FedEx, or another supported service.

4

Tracking updates automatically

Lens Link uses the shipment tracking data to keep both the seller and buyer updated as the order moves through the network.

Payment timing

Sellers receive payment when orders are placed, but payouts remain subject to return if the order is not shipped within two weeks.